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Training Centres

Nova has 28 apprenticeship training centres throughout the West Midlands and the East of England. All centres are well equipped with ICT, plasma screens and a range of other resources. Many of our centres have additional workshops where you can learn a trade such as bricklaying, hairdressing, retail, beauty, plumbing, decorating, plastering, carpentry or motor vehicle.

 

Customer Service Practitioner

Thetford - (Norfolk)

Customer Service Practitioner

Course Description

Customer Service Practitioners need to demonstrate excellent customer service skills and behaviours as well as product and/or service knowledge.  Customer interactions may cover a wide range of situations and can include: face to face, phone, post, email, text and social media. Customer service roles include: customer service trainee, customer service advisor, customer service assistant.

 

Enquire about this training centre course